How it works
You whisper the secrets. Santa makes the call.
There's no app to download, and it takes about two minutes. Here's what happens, from the first secret you share to the moment you hand the phone over.
- 01
Tell Tinsel the elf a few secrets
Tinsel looks after Santa's telephone. Share your child's first name and age, whether Santa should be ringing to praise them or to have a gentle word, and one or two things only he could know. "Helped her brother with his reading every night." "Hasn't tidied his room all week." The smaller and truer the detail, the more it means to them.
- 02
A little code, to check it's your phone
We'll text a six-digit code to your mobile. That's the only number Santa will ever ring, so he can never be sent to anyone else. And there are no passwords to remember.
- 03
Choose when he rings
Santa can ring within a minute, or at a time that suits you, any day between now and Christmas (he rings within a quarter of an hour of it). Evenings are popular, and Christmas Eve most of all, so once a time is taken, it's taken.
- 04
Hand the phone over, and watch
Answer it yourself and pass it over when they're ready, or let them pick up. Save 01282 953426 in your phone as Father Christmas first, so his name lights up when he rings. He'll ask for them by name, tell them what the elves have told him, hear every wish, and before he goes, ask if there's anything they'd like to ask him.
- 05
Play it again, and again
A few minutes after the call, the recording is waiting on your account, to play, download and send to Grandma. Every paid call includes it. For the free first call, it's yours to keep for £1, any time in the 30 days after.
For the grown-ups
Santa's voice is made with AI. We built him carefully, here in Lancashire, to be everything you'd hope: warm, twinkly, endlessly patient, and impossible to knock out of character. He listens and answers, so your child can ask about the reindeer, the chimney, or whether the elves have finished the wrapping. If they ask whether he's real, he chuckles and gets on with the list.
He never promises a present. He writes every wish in the big book and says the elves will see what they can do, because what arrives on Christmas morning should be a surprise. He never asks where you live, and he never says anything to a child that a kind grandparent wouldn't.